PATRON SERVICES COORDINATOR

Under the general direction for the City of Coppell’s leadership and the Patron Services Supervisor, the Coppell Arts Center Patron Services Coordinator supports exceptional patron experiences by serving as front-line staff during events, greeting guests, assisting with seating, resolving customer service issues, and ensuring safety and accessibility standards are met. This role enforces policies related to ADA compliance, emergency procedures, and public safety protocols.

The Patron Services Coordinator also assists with the volunteer usher program and may serve as Manager on Duty or Box Office Manager during select events. The Patron Services Coordinator must collaborate with Arts Center staff, clients, artists, resident companies, volunteers in a diverse environment. This role requires demonstrated experience in hospitality, customer service, teamwork, and initiative. This position will serve at a Manager on Duty (MOD) for events as needed and other duties as assigned.

Job posting closes on 5/24/2026.

Apply Now!